Chapter 1 of 7
Chapter 1: Map how work gets delivered
Map responsibility for delivery.
Objective
Map responsibility for delivery.
Use recent examples and brief notes. All activities are optional; you can skip a question or return later. Choose what you share. These activities support coaching reflection, not diagnosis or treatment.
Map responsibility for delivery
Complete one row at a time using a real example. Mark unknown information as unknown rather than guessing.
| Row label | Business outcome | Current owner | Founder involvement | Handoff gap |
|---|---|---|---|---|
| Customer acquisition | — | — | — | — |
| Delivery and support | — | — | — | — |
| Finance and operations | — | — | — | — |
What do you notice from this activity?
Name one useful pattern, one uncertainty and what they mean for your next choice. Refer to the examples above.
Choose your next step
Clarify ownership of one recurring handoff with the people involved.
Next: Clarify ownership of one recurring handoff with the people involved. Bring what you notice into the next chapter.