1
← Back to worksheets
Discovery & Vision
Empathy Map
A six-section reflection for understanding a person, a client persona, or yourself — what they say, think, do, feel, and what pains and gains them.
Try the complete worksheet
Preview entries are temporary. They are not saved or transferred through signup. Download a blank fillable PDF to complete offline.
2
Looking at all six sections together, what is the biggest insight?*
3
Where is there a gap between what they say and what they actually do?*
4
What does this map reveal about what they most need?*
5
Based on this, what is one way you could adjust how you show up for them?*
Educational Guide
The Empathy Map is a collaborative visualization used to articulate what we know about a particular person, in this case often a partner, employee, or even the client themselves. It breaks down into what they Says, Thinks, Does, and Feels, helping clients step outside their own narrative and develop profound perspective-taking and compassion.
Built for the Client Experience
- Sent via magic-link directly to client's email or SMS
- Requires no client app installation or portal login
- Responses stream instantly back to your coach dashboard