What if a client cannot open their worksheet link?
Use the original private link and complete any required verification. Do not share another client’s link as a workaround.
Open in CoachSheetsBefore you start
Sign in to the correct coaching workspace. You need permission to manage this area.
Step by step
Ask the client to reopen the original message and its full link.
If email verification appears, have them request and enter the code from their own inbox.
Check that the client’s email is correct and that the assignment still exists.
If the link remains unavailable, contact support with the error text and assignment details, without posting the link publicly.
How you know it worked
The client can access their own worksheet, or you have a specific error to investigate.
How do I protect my account and client links?
Account two-factor authentication and client link verification protect different entry points.