How do I change a client’s email or phone number?
Update the client profile and check the intended channel before sending again.
Open in CoachSheetsBefore you start
Sign in to the correct coaching workspace. You need permission to manage this area.
Step by step
Open Clients and select the person.
Open their profile editing action.
Correct Email Address or the separate SMS / WhatsApp number, including country code.
Check Preferred Delivery Method, then save.
How you know it worked
The profile shows the corrected details. Existing delivery history remains a record of earlier attempts.
If something looks different
Changing an address does not prove an earlier message reached the new address. Check the assignment’s Delivery Log before deciding to resend.
My client says nothing arrived. What should I check?
Start with the assignment’s Delivery Log so you do not send duplicates while diagnosing the problem.